Contact

Contact

One address, and a person on the other end of it. Bugs, ideas, refunds, license keys, or a question about what Carry does with your data.

Email

support@carry.md

Usually replies within a day or two. Email us or use the form below.

Or write it here

Before you write

  • Refunds

    Email within 14 days for a full refund, no questions asked. Include your purchase email.

    Read the refund policy

  • Your license key or devices

    Manage your key, 5 devices, and invoices in Polar. Sign in with your purchase email, or contact us for help.

    Open your Polar account

  • Something broke

    Use the bug tab. Paste error details or diagnostics from Settings → Help & feedback.

  • Privacy and your data

    Carry never uploads your chats or files. See the privacy policy for data and network details.

    Read the privacy policy

Review your report before sending. Carry’s diagnostics exclude conversations, folder names, and license keys.